Individuals that have a locked SSO account should send an email to DT.Support@tn.gov requesting a new Welcome email.
- Click here for instructions to reset your SSO password.
To obtain an SSO account, please contact your local District EIS Supervisor for assistance.
- Click here for the list of EIS Supervisors. (For more information about EIS, see here.)
We have a document to highlight how SSO accounts are connected to ePlan and InformTN. Click here to view this connection document, which includes troubleshooting logging in using SSO.
For further assistance with your SSO account, including requests to have the ePlan tile added, please contact our District Technology team at DT.Support@tn.gov or (800) 495-4154.